Privacy Policy
Thank you for choosing Prosaic! We're here to help you streamline tax returns by providing bank feeds and cash coding for accountants, bookkeepers and their clients. Your privacy is very important to us, and we're committed to keeping your personal information safe. Below, we explain how we collect, use, and protect your information when you use our app.
Information We Collect
We collect certain information when you use Prosaic, including:
- Information You Provide: Details you provide when creating an account, such as your name, email address, and payment information.
- Information We Collect Automatically: Things like your IP address, device information, and how you use the app.
- Information from Third-Party Sources: With your permission, we may collect information from third parties, such as financial institutions.
How We Use Your Information
We use your personal information for the following purposes:
- To provide our services, providing bank transaction feeds to you and/or your accountant, and AI-assisted transaction enhancement, detection, and coding.
- To communicate with you about updates, promotions, and other service-related topics.
- To personalise and enhance your experience with the app.
- To meet legal and regulatory obligations.
- To conduct research and statistical analysis (on an anonymised basis).
- To improve our products and services and develop new features that better serve our users.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties for marketing purposes. However, we may share your information with:
- Service Providers and Business Partners: To help us provide and improve our services.
- Financial Institutions: With your consent, to help deliver our features.
- Government Agencies or Law Enforcement: When required by law or to protect our legal rights.
- Data Hosting Providers: We may use cloud-based services to host or store your information securely. These providers may be located outside of New Zealand, but they are bound to ensure your information is safe and are not permitted to use your data for their own purposes.
- Credit Reference Agencies: If necessary, we may share your information with credit reference agencies for credit checking purposes.
- Other Third Parties: We may share anonymised statistical information with other third parties.
- Potential Buyers or Investors: If we are involved in a sale, merger, acquisition, or other business transaction, we may disclose your information to potential buyers or investors, subject to confidentiality agreements.
Data Security
We take your privacy seriously and use appropriate measures to protect your information from unauthorised access, disclosure, alteration, and destruction. We are accredited providers for Akahu Limited (Open Banking), which means we adhere to modern security protocols, including two-factor authentication (2FA) and encryption standards, to ensure your information is secure. We also implement industry best practices to safeguard your data, such as regular security audits, employee training on data protection, and strict access controls. While we work hard to secure your data, no system is completely infallible, and we cannot guarantee absolute security.
Data Retention
We keep your personal information only as long as it is needed to provide our services and comply with legal obligations. When your information is no longer required, we will take reasonable steps to securely destroy or de-identify it.
Your Rights and Choices
You have certain rights regarding your personal information, including:
- The right to access and get a copy of your personal data.
- The right to request corrections or deletion of your information.
- The right to object to our processing of your data.
- The right to withdraw your consent at any time.
If you want to exercise any of these rights, please contact us, and we will take reasonable steps to verify your identity before proceeding with your request.
Children's Privacy
Prosaic is not intended for children under 13, and we do not knowingly collect personal information from children under this age.
Changes to this Privacy Policy
We may make changes to this policy from time to time. If we do, we'll notify you through email or the app. By continuing to use our app after any changes, you agree to the updated policy.
Internet Use and Cookies
While we take reasonable steps to maintain secure internet connections, providing information over the internet carries inherent risks. If you share your personal information on our website's message boards or chat rooms, you acknowledge and agree that such information will be publicly available. We use cookies to monitor your use of our website and app. You may disable cookies by changing your browser settings, but this may affect your ability to use some features.
Contacting Us
If you have any questions or concerns about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at hello@prosaic.works.
